Privacy Policy

1. Policy Overview

This Privacy Policy applies to SAE Mining Industries (collectively "Company", "we", "our", or "Sites"). We are committed to safeguarding user privacy and handling customer data with transparency and security.

By accessing or submitting information through our websites, you acknowledge and agree to the terms described in this Privacy Policy. If you do not agree with these practices, please discontinue the use of our Sites.

2. Information We Collect

We collect business and personal information necessary to deliver industrial products, fulfill technical engineering requests, and provide customer service:

• Corporate & Contact Data: Name, professional title, organization name, email address, mailing address, and phone number provided via RFQ forms.
• Technical Requirements: Product specification files, CAD drawings, order histories, and application inquiries.
• Automated Log Data: Technical connection metadata including IP addresses, browser types, access timestamps, and page interaction metrics.

3. How We Use Information

Information submitted on our portal is strictly utilized for commercial and operational fulfillment, including:

• Processing Request for Quotes (RFQ) and engineering consultations.
• Managing industrial order logistics, shipping documentation, and customer accounts.
• Enhancing domain security, protecting against automated abuse, and optimizing server operations.
• Communicating technical product updates or capability updates upon customer request.

4. Data Security & Storage

We maintain physical, technological, and administrative safeguards to protect your business details from unauthorized access, loss, or misuse. Customer data and technical specifications are handled confidentially and are accessible only to authorized personnel on a strict need-to-know basis.

5. Cookies & Site Analytics

Our Sites use essential operational cookies and performance analytics to assess site utilization and streamline menu navigation. You may disable cookies in your web browser settings; however, doing so may impact certain form interactions or interactive catalog features.

6. Third-Party Websites

Our websites may feature links to external partner, manufacturer, or compliance websites. The Company is not responsible for the privacy practices, technical security, or content of third-party domains.

7. Contact Administration

If you have questions regarding this Privacy Policy or wish to request adjustments to stored communication data, please reach out directly to our administrative team: